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Tell us about your front desk challenges and goals
Every interaction matters. Your front desk is the first touchpoint for patients, and its efficiency can make or break their experience. Our Medical Front Desk Management Services ensure that your practice operates with zero administrative stress, increased revenue, and improved patient satisfaction.
Inefficient front desk operations lead to incorrect patient data and denied claims.
A well-managed front desk increases patient retention and satisfaction.
Avoid rejections by ensuring precision in front desk operations.
Limit revenue leaks & enhance patient experience with our expert-driven front desk management.
At Neo MD, we take the burden off everything from scheduling to compliance, payment collections, and patient follow-ups. With our expert-driven front office solutions, your practice runs efficiently while you focus on delivering quality care.
We ensure accurate and efficient scheduling to minimize no-shows and maximize your appointment slots. Our front desk team prioritizes answering patient calls promptly and collecting the correct information.
Avoid claim denials with our seamless insurance eligibility verification and prior-authorization management for procedures, surgeries, and medications.
From referral handling to surgical appointments, we streamline the entire scheduling process to avoid delays and miscommunications.
Our experts handle secure and error-free data migration between different software systems, ensuring continuity in patient records.
We verify chronic patient eligibility, engage patients, reconcile medications, and record patient interactions to improve long-term health outcomes.
We ensure the timely forwarding of prescription refill requests to medical assistants, ensuring zero delays in patient medication management.
We handle co-payment collection and posting to minimize revenue leakage and contact patients to recover outstanding balances.
Every call is recorded and monitored for compliance, ensuring high service quality and adherence to regulatory standards.
Don’t let inefficiencies hold your practice back. Outsource your front desk management today and experience faster payments, happier patients, and stress-free administration.
Healthcare providers trust NEO MD for accurate billing, fast payments, and reliability.
We can always help you with smooth operations.
Reducing denials and revenue loss.
Secure and confidential patient handling.
Our clients report up to a 30% increase in collections.
Compatible with all major EMR/EHR systems.
Talk to an Expert – It’s Free!
Tell us about your front desk challenges and goals
We design a front desk management plan tailored to your practice
Our trained specialists integrate into your workflow, ensuring smooth operations from day one.
We monitor key metrics to ensure ongoing improvements and maximum efficiency.
Managing documentation for claims and payments was a nightmare—until we partnered with NEO MD. Their front office staff is fantastic, giving me more time to focus on patient care!
NEO MD’s front desk team has transformed our operations. Patient experience has improved, and our revenue has increased significantly
NEO MD transformed our practice! Their front office team streamlined our scheduling, insurance verification, and payment collection. Our revenue has never been better!
Before NEO MD, our claim rejections were sky-high. Now, with their expert front desk management, our approval rate is nearly 98%. Highly recommend!
Running a thriving medical practice means balancing patient care with seamless front office operations. We take the administrative load off your shoulders so you can focus on what truly matters—providing exceptional care.
Every patient call is handled with professionalism, privacy, and care.
Never miss a booking with round-the-clock appointment coordination.
Avoid delays and denials with accurate, real-time eligibility checks.
Streamline workflows to enhance patient experience and reduce wait times.
Secure your revenue with efficient co-pay posting and outstanding balance follow-ups.
Missed Appointments & No-Shows – Lost revenue and wasted resources.
Claim Denials Due to Incorrect Patient Data – Delayed reimbursements.
Frustrated Patients – Negative reviews and retention issues.
Your patients deserve seamless, professional service—and your practice deserves a stress-free, profitable front desk.