Medical Front Office Management

Collaborate with our medical front office management services & be the leader in winning the patient’s confidence right at the first interaction.

Improve Practice Workflow with Effective Medical Front Office Staff

NEO MD provides robust medical front desk management and manages all administrative activities for providers. With our highly trained team capable of managing medical front office tasks, you may increase the profitability of your organization.

NEO MD’s front office management team is experienced in patient scheduling, immaculate data entry, patients’ insurance eligibility, and pre-authorization, which drops the claim denial ratio and considerably boosts practice revenue. Having thorough and correct patient information in hand from the start helps in providing an effective medical billing procedure. The medical front office management staff is responsible for collecting all necessary data and ensuring that the data provided by patients is authentic.

The medical front desk is considered the line of defense when it comes to gathering accurate patient data!

NEO MD Front Office Management Services

Patient Scheduling

Our front desk management team gives priority to accurately managing patients’ phone calls digitally. NEO MD’s front desk team ensures that each call must be answered with accuracy in order to obtain the correct information.


NEO MD front desk staff take great care of prior and retro authorization for surgeries, medicines, and procedures performed at the facility. In this matter, we stay in contact with insurance and submit the required information of the patient if needed!

Surgery Scheduling

We have a team of experts skilled in different surgery scheduling and interpretation of data. Everything from receiving the referral from the primary care office to submitting medical records and confirming surgical appointments, we take care of the complete process.

Data Migration

NEO MD’s experts take greater care in handling and migrating patients’ data between the different software. Our robust workforce enables us to migrate data efficiently within the targeted time.

Chronic Care Management (CCM)

Our medical front office management expert can easily verify chronic patient eligibility, review their documents, engagement of patients, record each call, and medication reconciliation. We can take care of calling those patients and update you on their health situation.


Our Front office management team is fully aware of the process and shows no delay in prescription forwarding. We forward medication refill requests to medical assistants in a timely manner.

Co-Payment Posting

As soon the doctor’s office forward the list of the patient’s amounts to NEO MD, our medical front office management professionals initialize the process and update/post the payment against their billing records.

Payment Recovery

If you have patients with an outstanding balance, then you don’t need to be worry, NEO MD Professionals will contact the patient on behalf of the provider's office to collect any outstanding balances.

Monitoring Call Quality for Compliance &Audit

All calls are recorded and saved for three months. They’re monitored with the aid of our professional medical control team for compliance & audit.

Why our clients trust us

Richard Rock

I would highly recommend NEO MD for medical billing services. Their professionalism and attention to detail are phenomenal. All personnel are courteous, helpful, and knowledgeable, with excellent customer service. Accounts Receivable have increased with very good follow-up on unpaid claims. It’s been 2 years; Neo MD has given me peace of mind.

Tina Parker

Our transition to NEO MD has been everything we expected… efficient, professional, and a learning experience.  Over the last 3 years, NEO MD has uncovered additional revenue opportunities that were previously being left on the table.  I highly recommend NEO MD as one of the best revenue cycle management companies, as it turned my drowning processes into productive ones.


I am writing this in regard of appreciation for the amount of efforts your billing staff has been put forth in the last few years. Quite recommendable! My overall collections have been tremendously doubled. Your continuous cooperation and expertise are highly appreciated


I started working with NEO MD last year, frustrated enough after two years of my previous experience with another billing company that was recommended by my colleagues. I shifted my interest towards Neo and it turned out to be the best choice so far


NeoMD dealt with my credentialing. The interaction was exceptionally smooth, they sent me the checklist when I signed up. Rest handled by their experienced resources and I was signed up with the insurances


I have been a client of Neo MD for about 3 years now. I feel incredibly fortunate to have such an outstanding group to handle the billing for my Home Health Agency. Over the previous years, as I have seen my revenues increase as a direct result of intelligent billing. NeoMD’s competent staff has remained unfailingly professional, cordial, and pro-active in dealing with our facility and has made a positive difference in our bottom line. Keep up the good work.


Surprisingly, Neo Md Inc credentialing team enrolled my Practice with Medicare and Medicaid within three weeks. I am really overwhelmed with their credentialing service and now have given them my Medical Billing too. Talking about the team in particular, I have found them energetic and knowledgeable in their domains with extra ordinary communication skills. Over all, a top-notch team of experts

Without reservation, I would recommend NEO MD, the best RCM company.”

I appreciate your prompt results on my Medicare inquiry. And I appreciate the quality work that you and your team have provided to the practice. We tried a couple of different insurance posting options before contracting with your company. We are delighted that we found your revenue cycle management company to assist us. We find your reports timely and informative. I will recommend your services, without reservation, to any of our physician friends who might be looking for a more reliable medical billing service.

Dr. Rock Arnold, DO | Mesquite, California

Reliable Billing Service saves our practice tens of thousands of dollars.

NEO MD Experts’ role has been vital to the success of the Highland OBGYN practice. NEO MD was able to take on our account quickly and has transitioned our practice from one software to another with little downtime, ultimately saving our practice tens of thousands of dollars. The NEO MD Medical Billing team has been the partner in my growing OBGYN practice as needed. Most important for me is their ability to provide us with redundancy when we otherwise wouldn’t have it. I couldn’t be more thankful for their dedication to our practice. Additionally, I thank their RCM Specialists, whom I think to provide unrivaled services compared to other revenue cycle management companies.

Mark Lowney OBGYN | Southcoast Health

Linda ROSE

We have been utilizing NEO-MD services for the past two years to get our practice compliant with MIPS reporting, and they have done a great job! I would recommend them for MIPS Reporting no matter which specialty you belong to.

Linda ROSE

Ministering Physicians, PA

Christina Ronk

I had the opportunity to work with Slade Wilson from NEO MD to assist me in our MIPS Healthcare compliance with CMS Regulations. Slade and his team were very professional and extremely helpful. As a result of working with him, we successfully got incentivized. The process was online, which saved tremendous time. I would certainly consider Slade and his team for ongoing MIPS Consultant Services! Additionally, they have been working with my practice staff to get them trained on the measures recommended by CMS.

Christina Ronk

RN, BSN, Practice Manager, Bay Area Gastroenterology

Dr. Elizabeth, Nephrologist, Texas.

Managing the documentation required for submitting claims and receiving timely payments was difficult. I enhanced the billing procedure and total collections thanks to NEO MD. They carefully consider each claim and correctly submit it. Additionally, their medical front office staffs are fantastic; they gave me enough free time to take care of patients and other activities.

Dr. Elizabeth, Nephrologist, Texas.

NEO MD A Reliable Medical Front Office and Billing Partner

NEO MD Medical Billing offers providers robust front office management services because they understand all the practice procedures. In addition, our medical front desk services enable practitioners to increase cash flow and achieve faster turnaround times. As your front office assistant, practices can reduce rejections and submit clean claims. Our proven medical front office and billing track record help you increase practice productivity by enhancing the revenue cycle. 

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