- Urgent Care Billing Specialists
Urgent Care Medical Billing Services Built for Speed, Volume & Zero-Delay Care
NEO MD delivers urgent-care–dedicated billing, fast claim turnaround, and airtight compliance — all built for the high-volume, quick-cycle nature of urgent care practices.
- 96–98% First-Pass Acceptance
- 18–28% Revenue Increase
- 48-Hour Claim Submission
- Practice Revenue Health Audit
Is Your Urgent Care Practice
Bleeding Revenue? (Most Are.)
The Revenue Drain You Can See:
Immediate Impact
E/M Level Claims Denied
Insufficient documentation for level 4 and 5 visits
Laceration Repair Claims Rejected
Simple vs intermediate vs complex coding errors
X-Ray Claims Denied
Missing TC/26 modifier on professional component
Splinting/Casting Claims Delayed
Supply codes (Q-codes) are not billed with the procedure
Multiple Procedure Claims Bundled
When modifier 59 should've been applied
After-Hours Modifier Missing
Not capturing 99051/99053 for extended hours
Invisible Losses
According to UCAOA and MGMA benchmarking data, practices lose 18%–25% of revenue due to:
E/M Level Undercoding
Defaulting to 99213 when 99214 applies
Procedure with E/M
Missing modifier 25 documentation
Laceration Complexity
Wrong repair code selection
X-Ray Professional Component
Not billing for physician interpretation
Splint/Cast Supply Codes
Missing Q4001-Q4051 billing
After-Hours Codes
Not using 99051/99053
Workers' Comp Coding
Wrong fee schedule application
Nebulizer Treatment Add-Ons
Not billing 94640 separately
"You didn't open an urgent care to fight with insurance companies. But right now, coding errors cost more than a full-time provider's salary."
- Industry Problem
Why General Medical Billing Companies Fail Urgent Care Practices
Urgent care billing requires specialty expertise that general billers don’t have.
E/M level selection chaos
Default to level 3 when level 4 is appropriate
Modifier 25 blindspot
Don't document E/M separately from procedures
Laceration coding confusion
Can't determine simple vs intermediate vs complex
X-ray component miss
Don't bill professional interpretation separately
Supply code gaps
Miss splinting/casting supply codes (Q-codes)
After-hours underbilling
Don't capture extended hours modifiers
Workers' comp errors
Use the wrong fee schedules for occupational injuries
Multiple procedure bundling
Don't apply modifier 59 when required
Result: 15%–22% denial rates, 45-60 day payment cycles, and constant staff time wasted on resubmissions.
- The NEO MD Difference
The NEO MD Urgent Care Advantage
Billing engineered for urgent care speed, complexity, and compliance.
Urgent-Care–Certified Billing Teams
Accurate coding for:
- Laceration repairs
- Injections & immunizations
- X-rays & rapid in-house labs
- Abscess I&D
- Burn care
- Splinting & fracture management
- Foreign body removal
→ 96–98% clean claim rate
Same-Day Charge Capture
We ensure every single service gets billed, including:
- Lab add-on tests
- Device/supply codes
- X-ray interpretation fees
- Procedure add-ons
- High-level E/M when supported
→ Immediate reduction in missed revenue
Full Workers Comp & Occ Med Billing
Clears patients before the encounter, even on busy days. Reduces:
- WC claims submission
- Follow up with adjusters
- Municipality & employer billing
- Drug screen & DOT exam billing
→ Faster payments + fewer unpaid employer claims
Real-Time Eligibility & Benefits Verification
Clears patients before the encounter, even on busy days.
- Front-end denials
- Wrong insurance submission
- Unpaid self-pay claims
Rapid Denial Prevention Engine
We scrub for:
- Missing CLIA
- Incorrect POS (20 vs 11)
- Modifiers 25, 59, 91
- Vaccine components
- Imaging bundling rules
Denials drop to 3–5% within 60 days
Complete Prior Authorization
Although Urgent Care rarely uses PAs, when needed for:
- MRI
- Complex imaging
- Certain injectables
- Specialty referrals
We handle them end-to-end.
Transparent Weekly Reporting
You get:
- Volume vs revenue trends
- Denial breakdowns
- Procedure-level reimbursement
- Payer performance
- A/R aging cleanup
→ Know exactly where your money is.
Services We Master for Urgent Care
If you perform it, we code it correctly — the first time.
Clinical Encounters
- Sick visits
- Injuries & wound care
- Laceration repair
- Abscess drainage
- Fracture care
- Burn treatment
- Foreign body removal
- IV hydration
Diagnostics
- X-rays
- EKG
- Rapid tests (strep, flu, COVID, RSV, mono)
- In-house labs
- Send-out labs
Procedures
- Splinting & casting
- Nebulizer treatments
- Allergy injections
- Joint injections
Occupational Medicine
- DOT exams
- Pre-employment physicals
- Urine drug screens
- Immunizations
- Employer billing
- Case Study
Real Results: 3-Location Urgent Care Group
- Before NEO MD
- Denial rate
21%
- Uncollected claims
$178k
- CLIA errors on labs
40%
- Payment cycle
47 Days
- After 90 Days with NEO MD
- Denial rate
4.2%
- Payment cycle
27 days
- Monthly revenue increase
$31,000
- CLIA/lab compliance
100%
“Switching to NEO MD was the difference between survival and stability.”
– Dr. L. Harris, Urgent Care Director
Real Results: 3-Location Urgent Care Group
| Metric | Industry Avg | NEO MD |
|---|---|---|
| Clean Claim Rate | 80–85% | 96–98% |
| Denial Rate | 15–22% | 3–5% |
| Days to Payment | 35–55 days | 22–28 days |
| Revenue Increase | — | 18–28% in 90 days |
| Workers Comp Turnaround | 45–90 days | 18–30 days |
Our Process: Fast Revenue Acceleration
We identify denial patterns, missing revenue, coding gaps, compliance issues, and A/R opportunities.
Zero downtime. All payer enrollments handled. Charge capture optimization.
Clean claims, reworked denials, workers comp recovery, faster reimbursements.
Weekly reports, monthly strategy calls, annual coding updates.
Compliance: Critical for Urgent Care
Urgent care is high-volume — mistakes scale fast. We stop them before they cost you.
- CLIA compliance
- Vaccine billing accuracy
- POS code accuracy
- Modifier 25/59/91 correctness
- LCD/NCD compliance
- HIPAA + OIG-compliant workflows
Free Download
Urgent Care Denial Prevention Checklist
Used by 300+ urgent care centers. Get instant access to:
- CLIA requirements
- Modifier 25/59/91 cheat sheet
- Imaging & rapid test rules
- Vaccination billing templates
- Workers comp submission workflow
Frequently Asked Questions
Yes — full management, including follow-up with adjusters.
10–14 days with zero revenue disruption.
Yes — we support different NPIs, TINs, and payer contracts.
No, we integrate with all urgent care platforms.
Stop the Revenue Leak. Start Getting Paid What You Earn.
Urgent care thrives on speed — your revenue cycle should too.
Option 1
Free Revenue Analysis
No obligation. No sales pitch. Just data. We’ll show you:
We’ll show you:
- How much revenue are you losing to undercoding
- Which procedures are being missed
- Where your denial patterns are
- Exact recovery potential
Option 2
Talk to a Specialist
15-minute consultation. Zero pressure. We’ll discuss:
We’ll discuss:
- Your current billing challenges
- Specific pain points (denials, prior auths, cash flow)
- How we've helped similar urgent care centers
- Whether NEO MD is the right fit
Or call us directly:
- (929) 502-3636
Monday-Friday, 8 am-5 pm EST
The Cost of Waiting
If you’re an urgent care center seeing 60 patients/day and losing 18% to billing inefficiencies:
1,800
Monthly patient volume
$150
Avg reimbursement/visit
$48,600
Monthly revenue loss
$583,200
Annual lost revenue
That’s another mid-level provider, a new location, upgraded equipment, or significant owner distributions.
Every month you wait costs you $48,600 you'll never recover.
The question isn’t “Should I switch?”
The question is: “How much more am I willing to lose?”