SMS Terms of Condition
1. SMS Program Description
By opting in, you agree to receive transactional text messages (SMS) from NEO MD Inc related to your inquiry or business relationship with us. Message types include, but are not limited to: sales updates, order/project status updates, appointment scheduling, and customer support communications.
2. Consent and Opt-In
By providing your mobile phone number through our website contact form and checking the optional SMS consent checkbox, you expressly consent to receive recurring text messages from NEO MD at the phone number provided. Consent is not a condition of purchase of any goods or services. You may check the box or leave it unchecked — submitting our contact form does not require SMS consent.
3. Message Frequency
Message frequency varies and depends on the nature of your inquiry and ongoing business relationship with us. You may receive multiple messages per week during active engagements.
4. Message and Data Rates
Message and data rates may apply according to your mobile carrier’s pricing plan. NEO MD does not charge a fee for sending or receiving text messages, but your carrier’s standard messaging rates still apply.
5. Opt-Out (Stopping Messages)
You may cancel SMS messages from NEO MD at any time by texting STOP to any message you receive from us. You will receive a one-time confirmation message, and no further messages will be sent unless you opt in again.
6. Help and Support
For help with our SMS program, text HELP to any message you receive from us, or contact us directly:
- Phone: (929) 502-3636
- Email: support@neomdinc.com
- Mail: 98 Cuttermill Road Suite 466 Great Neck, NY 11021
7. Supported Carriers
Our SMS program is supported by most major U.S. carriers, including AT&T, T-Mobile, Verizon, and Sprint. Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your information is handled in accordance with our Privacy Policy. We do not sell or share your personal information, including your mobile phone number, with third parties for their marketing purposes. SMS opt-in data will not be shared with any third party.
9. Changes to These Terms
We may update these SMS Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.
10. Contact Us
If you have questions about these SMS Terms and Conditions, please contact us at support@neomdinc.com or (929) 502-3636.